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Return Policy

Returns By Mail - FREE

  • You may return sosexystore.com purchases (excluding accessories and gift cards) by mailing it with no additional shipping charges to our Online Return Department at the following address:
So Sexy Inc
8343-A West Flagler Street
Miami, Fl, 33144
  • Please retain your invoice as proof of purchase.
  • For returns, enclose this invoice along with the merchandise packaged securely in the original package if possible.
  • Attach the pre-paid return label provided with your original order. Pre-paid return labels are not included in orders shipped to P.O. Box addresses.
  • All returns must be made within 15 days from the shipped date with original invoice and price tags attached.
  • Shipping and handling costs are non-refundable.
  • We do not take responsibility for undeliverable addresses, lost or stolen packages, and the USPS rules and guidelines as these are out of our hands.
  • We can only process returns for sosexystore.com purchases. We cannot process returns for any merchandise that was purchased at one of our SO SEXY stores by mail.
  • So Sexy reserves the right to find any merchandise non-returnable given the product is not found to be in its original condition. (This includes stains, markings, dirt, stretched fabric and seams, perfumed articles, etc...)
ALL ACCESSORY AND GIFT CARD SALES ARE FINAL. No Returns or Exchanges allowed, we apologize for the inconvenience. 
Returns In Store - FREE
Store Hours: Mon-Sat 10AM-9PM, Sun 11AM-6PM     Store Address: 8343-A West Flagler St, Miami, FL 33144
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